Contact us — Tank-Ha

AMAZING! We love to talk. Whether you want to call us from your shell phone, or send us an eel‑mail we are turtley thrilled you want to get in touch. Our bilingual front desk team are divers and based right here at the shop, so if you need any info don't hesitate to ask — we're here to help you plan a fin‑tastic trip.
In case you are floundering with all these fish puns, don't worry, we won't include any more just for the halibut.

Find us

We moved one block in September 2025. We are located in the heart of Playa del Carmen, between Devossion Hotel (formerly Grand Hyatt) and Hyatt Vivid (formerly Hilton).

Tank-Ha Dive Center
1st Avenue, between calles 22 & 24
Centro, Playa del Carmen
Mexico, 77710

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Call us

+52 984 873 0302 (WhatsApp calls & messages also accepted)
+1 512 333 0787 (Also SMS enabled)
+44 (0)203 637 6703

Write to us

[email protected]

Top tips when messaging us

To help us give you the best advice, please include:

Your phone number and a good time to call you (for anything complicated)
Number of people in your group (and ages if under 15)
Dive certification level
Total dives completed and approximate time since last dive
Approximate dates and number of days you want to dive

Send us a fax

Sorry — you’re about 29 years too late for that.

If you really want to send a fax, invent a time machine, travel back to the 90s when dive-shop faxes were relevant and fire away.

Otherwise we’re pretty good at email — including [email protected].